filters
state:
Show
city:
Show
product:
Show
Sleep Train Mattress Centers - Never received correct sheets
I bought a sleep train mattress at the home garden show January 2017. The wrong sheets were sent I called customer service took a picture and still no response. I sent several emails to the guy that sold us the the bed but still no response. This happened the last...
Read more
1.7
#1046227
Reply to reviews
The last time I heard: "The customer is always right" was 1993- in the Michael Douglas movie "Falling Down." Interestingly enough- he says it just before becoming so righteously frustrated by the smiley-faced refusal of the manager- he pulls out a sub machine gun. I...
Read more
1.0
#1040920
Reply to reviews
My husband and I purchased a tempur cloud breeze dual queen mattress, and after sleeping on it the next morning I woke up with a horrible kidney pain and I was very lethargic. I spend all day researching for information about what is in this mattress. sorpraisinly I...
Read more
1.0
#1032524
Reply to reviews

Sleep Train Mattress Centers Delivery Service Review

Sleep Train Mattress Centers
#1013431
1.0
Details
Bought 2500$ bed, have waited 3 weeks. I cant get it delivered because sales rep wont call me to schedule a date. I cant even cancel my order and get my money back until he calls. Scam.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Warranty
Website

Short Review on November 23, 2016

Sleep Train Mattress Centers
#960069
Warranty Department is joke and very rude! Been waiting months to get my warranty resolved on this defective mattress i bought from SleepTrain. Customer service is no help. The mattress is killing my back and have been putting out extra money for massages because if this defective bed!! Never again will i deal with SleepTrain.
Comment
Show

Tempurpedic Mattress Review

Sleep Train Mattress Centers
#932899
2.5
Details
This company has great sales guys the only thing wrong is that they sell a floor model and send you something else!! Lies lies lies !!
Comment
Show
Advertised vs Delivered
Customer service
Staff
Value for money

Other Product Review

Sleep Train Mattress Centers
#701384
3.0
Details
Don't buy at sleeptrain. They are liars and don't help u.
Comment
Show
Price Affordability
Delivery guy claimed sleep train policy is not to take away any old mattresses when delivering new mattresses if there is any indicator of bed bugs. I am a General Contractor licensed in the State and have seen quite a few bed bug infestations in my 40 years of...
Read more
#1025616
Reply to reviews
Let's keep it simple. I contacted them about my having lower back pain I need a firm mattress. I was given 3 options that best work for me I chose one and not even about 1 month or 2 this mattress is sinking. It's really bad. Worse than the memory foam I had before...
Read more
Anonymous
Lorraine Lester

I purchased a bed from sleep train the next day I cancelled my purchase (Doctor's orders) that was in Jan. 2017. They never cancelled my purchase but they never delivered the ...

1.0
Product
#1008407
Reply to reviews
The 7/23/16 Tempurpedic mattress did not work for us. We needed a harder mattress. Re the substitute mattress, the salesman said that the new delivered mattress would be harder because the store model had been on the store premises for a while. It is now December 5th,...
Read more
2.3
#967345
Reply to reviews
Warranty Department is joke and very rude! Been waiting months to get my warranty resolved on this defective mattress i bought from SleepTrain. They always have an excuse everytime i call!! The latest being that they have my wrong cust# and they would email me and of...
Read more
1.0
#960072
Reply to reviews
Warning: If you think Sleep Train with it's 120 DAY LOVE YOUR MATTRESS MONEY BACK GUARANTEE is like Costco, Target, Casper, Tuft & Needle and so on that offer FREE DELIVERY & FREE RETURNS & PICK-UPS, think again. I was careless for assuming that. The truth is, Sleep...
Read more
1.2
I didn't like
  • Fine print buried in faq
  • Return policy
  • Very high return fee
#954959
Reply to reviews
so u hear on the radio if u don't like ur mattress you can't traid it in after 120 days well I tried and the guy told me to walk on it and it would break in the bed and I knew I only had a week left but he made me feel like he wasn't going to help me tell I did this!...
Read more
Product
#934772
Reply to reviews

Contact Sleep Train Mattress Centers

Mailing Address:
Sleep Train
2205 Plaza Drive
Rocklin, CA 95765
USA
Phone:
(844) 220-1832
More

Sleep Train Mattress Centers Products and Services

Maybe i am complaining way too early. I wish i would have checked out this site ahead of time. The saleman was really nice. I got a pillow top queen mattress for $200. The mattress in store wasn't supper soft, but soft. Told the salesman i had issues and needed a...
Read more
2.4
Veneta, Oregon
Product
#922255
Reply to reviews