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My buying experience was okay. The mattress was okay. But the delivery people were just short of criminals. They were rude, offensive, and by the time the lazy creeps had got my mattress inside is was damaged to the point of voiding the warranty. Never buy anything...
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Anonymous
John pauls

Your a real ***, criminals? This is just stereo typing, kind of like how people may think your *** because of what a scared *** you are. Those guys are hard working people. Do...

2.0
I liked
  • Sales guy
I didn't like
  • Delivery guy
#914995
Reply to reviews
Bought a bed way too soft our helper didn't have any recommendations so we had to return it and should have just got a refund cause they didn't help with right option the first time but thought okay I'll give them another try worst decision they recommend a bed that...
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Anonymous
Anonymous

I was just told that I wouldn't be welcome to shop in their stores to purchase a new mattress to replace the one I'm returning. What major company says this to a customer? I w...

Anonymous
Anonymous

I signed a paper 1 refund/exchange ever.

1.0
#911473
Reply to reviews
mattress is breaking down after 1 .5 months i fell it is reconditioned for the price it should not 82yr old man hips hurt every time he turns over.w .e do not need to pay for them to look at it and removel hes on a fixed income one pissed consumer called 20 min hold...
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2.8
Product
I liked
  • Sales guy
I didn't like
  • Customer service
  • Loss of trust
#903960
Reply to reviews
for only having it 1[1]2 yr its breaking down called and complained no one cares if a old man hurts his hip and has no more money to pay for inspection and removal.it is breaking down to fast for a new matt for that much money get your money now suffer people may be...
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2.6
I liked
  • Sales guy
I didn't like
  • Loss of trust
#903169
Reply to reviews
Showroom salesman promised the delivery guys would take my queen pedestal frame out of the bedroom, but they refused to do it. Drove off with my bed, happy they wouldn't be late for any deliveries. They said taking the frame apart would take too much time and make them...
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3.8
I liked
  • Sales guy
I didn't like
  • Delivery guy
#899711
Reply to reviews
I bought a mattress and box spring from Sleep Train online a couple of weeks ago. What an awful experience I had with their delivery and customer service. They delivered my mattress a week later, after many phone calls to the warehouse to find out where my delivery...
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Sleep Train Mattress Centers - Dishonorable & Bogus Warranty
Sleep Train Mattress Centers - Dishonorable & Bogus Warranty
Sleep Train Mattress Centers - Dishonorable & Bogus Warranty
Sleep Train Mattress Centers - Dishonorable & Bogus Warranty
Although Sleep Train didn't actually have an opportunity to replace the mattress in 90 days or less due to the mattress breaking down after the 90 days... our issue is with the warranty Group they use. The mattress has sagged to the point it is like sleeping in a ditch...
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Anonymous
Anonymous

And they charged $40 to come inspect the mattress. While the inspector agreed there was a bad impression in the mattress, the contract states that whatever is said by that ins...

#891050
Reply to reviews
I two purchase the best $6000+ dlls bed, we were so excited this bed had a massage system, it reclined head and foot, couldn't wait to get it home. Once we got it home at the third week my husband started having more back problems went to see the chiropractor 2 times...
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1.0
#875174
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Ordered box foundation thinking it would be assembled when delivered. WRONG. When I saw there would be some "assembly required" refused shipment and sent it back. This company received said foundation on 5/23/16 in original container, signed for, and documented via...
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#869354
Reply to reviews
Hello Mr. Carlsen. My name is Joseph Zarola I was an employee of Sleeptrain's in the first part of 2016 My fiance has MDS, is deaf, with a heart issue. Cedar Sanai Hospital Doctors have given her 3 to 4 years becausr of her blood cance. She is my reason for this...
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2.3
I didn't like
  • Causing pain to my very ill girl
  • Loss of trust
#869240
Reply to reviews