Warning: If you think Sleep Train with it's 120 DAY LOVE YOUR MATTRESS MONEY BACK GUARANTEE is like Costco, Target, Casper, Tuft & Needle and so on that offer FREE DELIVERY & FREE RETURNS & PICK-UPS, think again. I was careless for assuming that. The truth is, Sleep...Read more
I didn't like
- Very high return fee
- Fine print buried in faq
- Return policy
so u hear on the radio if u don't like ur mattress you can't traid it in after 120 days well I tried and the guy told me to walk on it and it would break in the bed and I knew I only had a week left but he made me feel like he wasn't going to help me tell I did this!...Read more
Tempurpedic Mattress Review
This company has great sales guys the only thing wrong is that they sell a floor model and send you something else!! Lies lies lies !!
Maybe i am complaining way too early. I wish i would have checked out this site ahead of time. The saleman was really nice. I got a pillow top queen mattress for $200. The mattress in store wasn't supper soft, but soft. Told the salesman i had issues and needed a...Read more
My buying experience was okay. The mattress was okay. But the delivery people were just short of criminals. They were rude, offensive, and by the time the lazy creeps had got my mattress inside is was damaged to the point of voiding the warranty. Never buy anything...Read more
Bought a bed way too soft our helper didn't have any recommendations so we had to return it and should have just got a refund cause they didn't help with right option the first time but thought okay I'll give them another try worst decision they recommend a bed that...Read more
mattress is breaking down after 1 .5 months i fell it is reconditioned for the price it should not 82yr old man hips hurt every time he turns over.w .e do not need to pay for them to look at it and removel hes on a fixed income one pissed consumer called 20 min hold...Read more
for only having it 12 yr its breaking down called and complained no one cares if a old man hurts his hip and has no more money to pay for inspection and removal.it is breaking down to fast for a new matt for that much money get your money now suffer people may be...Read more
Showroom salesman promised the delivery guys would take my queen pedestal frame out of the bedroom, but they refused to do it. Drove off with my bed, happy they wouldn't be late for any deliveries. They said taking the frame apart would take too much time and make them...Read more
I bought a mattress and box spring from Sleep Train online a couple of weeks ago. What an awful experience I had with their delivery and customer service. They delivered my mattress a week later, after many phone calls to the warehouse to find out where my delivery...Read more
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